PARKING
Free valet drop off at the Logan Inn located at 10 West Ferry Street. If a valet is present, you will receive a parking voucher that Nurture Spa will validate at no charge. Please allow a few extra minutes to park your car and walk across the street to the spa.
ON THE DAY OF YOUR APPOINTMENT
We ask that you arrive 15 minutes prior to the start time of your treatment. This will allow you to ease into the environment and prepare for your treatment without a rush. Upon entering Nurture, we ask that you place cell phones or other electronic devices on mute to ensure a relaxing environment for all guests. You are welcome to enjoy our locker rooms, change into one of our comfortable robes and footwear and store your belongings securely in a locker. Or you may simply change in your treatment room and your belongings will remain in the treatment room with you at all times.
GRATUITIES
Gratuities are greatly appreciated by our staff. Please note that gratuities are not included in the cost of your service and preferred methods of payment are cash, Venmo or check.
REFUNDS
The purchase of spa services at Nurture Spa is non-refundable. If you have pre-purchased one or more spa services, these services are transferable to another client. You may also transfer the purchase price only of any pre-paid spa services to an Account Credit at Nurture Spa. All products purchased at regular price may be returned if unused/unopened within 7 days of purchase. All products on sale or clearance are final sale.
CANCELLATION POLICY
Should you need to cancel an appointment, kindly contact Nurture at least 48 hours prior to the scheduled appointment time. Nurture Spa requires a credit card to reserve the appointment. Should you cancel in less than 48 hours or not show up for your appointment, your card will be charged the full price for the service(s).
LATE ARRIVAL
Please be aware that your late arrival may determine and potentially shorten the length of your treatment. Unless advised otherwise upon arrival, your service will end on time so the next guest is not delayed. We appreciate your understanding and cooperation.
ATTIRE
We provide comfortable robes and footwear for you to utilize during your time in our spa. You may change and store garments in our locker rooms during your treatments.
Your comfort matters to us. During a treatment, you may wish to wear your own undergarments or we can provide you with hygienic disposable briefs. Treatments may also be enjoyed without clothing. Our professional therapists always use draping techniques to respect your privacy.
SCHEDULING
To schedule an appointment, either book online at https://nurturespa.com/book-appointment-schedule/ or call and speak with us at 215-862-7010 and we can help you find the best spa experience for you. While welcome walk-ins, we recommend that you book in advance in order to ensure the availability of any and all spa treatments you may need.
SHAVING
Shaving is not recommended prior to any body exfoliation treatments or hair removal services. We specifically suggest that men shave three or more hours before a facial treatment.
SPECIAL HEALTH CONSIDERATIONS
At the time of reservation, please notify our team by calling us at 215-862-7010 to let us know if you have any unique or unusal ailments or special needs so that we can best customize your services for you.
COUPLES ROOM
To share your day spa experience with a partner, friend or family member, you may wish to reserve our double treatment room – featuring side-by-side treatment tables.
GIFT CARDS
Time at Nurture is a perfect gift for both friends and business colleagues. Please ask us about gift cards for services, products or both. Gift cards are not refundable, but are transferable. Nurture Spa is not responsible for lost or stolen gift cards. Gift cards should be treated like cash. If your gift card is lost or stolen, we will make every effort to research the original purchase and credit you if possible, but this is not guaranteed.